Privacy Policy

This Privacy Policy explains how Revo Space Enterprise Ltd.105A Samfa Plaza, Ndola Crescent, Wuse Zone 5, Abuja - Nigeria www.revospace.ng and in the course of providing our technology services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Identification Information: When you contact us, request a consultation, or submit a form on our website, we may collect your name, email address, phone number, company name, and job title.
Technical Data: We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.
Communications Data: Any messages, enquiries, or feedback you send to us via our contact forms, email, or other channels.
Usage Data: Information about how you interact with our website, including which pages you visit, links you click, and features you use.

2. How We Use Your Information

Service Delivery: To respond to your enquiries, provide the technology services you request, and manage our business relationship with you.
Communication: To send you important updates about our services, respond to your questions, and provide technical support.
Improvement: To analyse website usage patterns and improve our website design, functionality, and content.
Marketing: With your consent, to send you information about our latest services, industry insights, and company news. You may unsubscribe at any time.
Legal Compliance: To comply with applicable Nigerian laws and regulations, including the Nigeria Data Protection Regulation (NDPR).

3. Legal Basis for Processing

We process your personal data on the following legal grounds under the Nigeria Data Protection Regulation (NDPR) 2019:
Consent: Where you have given us explicit consent to process your data for specific purposes such as marketing communications.
Contractual Necessity: Where processing is necessary to fulfil a contract with you or to take steps at your request before entering a contract.
Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services and website, provided these interests are not overridden by your rights.
Legal Obligation: Where processing is necessary to comply with our legal obligations.

4. Data Sharing and Disclosure

Revo Space Enterprise Ltd. does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers: With trusted third-party vendors who assist us in operating our website and delivering our services (e.g., cloud hosting providers, email service providers), who are contractually bound to keep your data confidential.
Legal Requirements: When required by Nigerian law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with prior notice to you.
With Your Consent: For any other purpose with your explicit consent.

5. Data Security

We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:
Secure Socket Layer (SSL) encryption for data transmitted to and from our website.
Regular security assessments and penetration testing of our systems.
Access controls limiting employee access to personal data on a need-to-know basis.
Regular staff training on data protection and cybersecurity best practices.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Contact and enquiry data is retained for a maximum of 3 years from the date of last contact.
Client project data is retained for 7 years following project completion for contractual and legal compliance purposes.
Website analytics data is retained for 26 months.
Upon expiry of the retention period, your data is securely deleted or anonymised.

7. Your Rights

Under the Nigeria Data Protection Regulation (NDPR) and applicable law, you have the following rights regarding your personal data:
Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request correction of inaccurate or incomplete personal data.
Right to Erasure: You may request deletion of your personal data where there is no compelling reason for its continued processing.
Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
Right to Data Portability: You may request that we provide your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at support@revospace.ng. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic.
Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website. These are only set with your consent.
Preference Cookies: Remember your settings and preferences to improve your experience.
You can control cookie settings through your browser settings or through our cookie consent banner. Disabling non-essential cookies will not affect the core functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
This Privacy Policy applies solely to information collected by Revo Space Enterprise Ltd. through our website and direct communications.

10. Children's Privacy

Our services are directed to business clients and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at support@revospace.ng and we will take steps to delete such information.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational changes. When we make significant changes, we will:
Update the 'Last Updated' date at the top of this page.
Post a notice on our website homepage for a period of 30 days.
Where appropriate, notify you directly by email.
Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Regulation (NDPR) 2019 and the Nigeria Data Protection Act 2023.
Any disputes arising from or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of the Federal Capital Territory, Abuja, Nigeria.